Hardware
6 min read
Troubleshooting WiFi Connectivity
Common solutions for offline devices and network stability in your restaurant.
Stable WiFi is the backbone of your digital POS system. If your devices are going offline, follow these steps to restore connectivity.
Network interference from kitchen appliances or thick walls is common in restaurant environments.
Step-by-Step Instructions
- Reboot Router: Turn your router off for 30 seconds and then back on.
- Check Device Signal: Ensure your tablets or printers are within range of a secondary access point.
- Isolate Network: Create a dedicated 'POS-only' WiFi network to avoid bandwidth congestion from guests.
- Static IPs: Configure static IP addresses for your printers to prevent them from 'disappearing' from the network.
Pro Tips
- Use professional-grade mesh WiFi systems for larger venues.
- Wired Ethernet connections are always preferred for kitchen printers.